Frequently Asked Questions

General

GEN 00007

Question: How are ARR revenue allocations handled?

Answer: PJM Auction Revenue Rights (ARR) allocations are performed by PJM per Section 17: Auction Revenue Rights Settlements contained in PJM's Manual 28: Operating Agreement Accounting found at http://www.pjm.com/~/media/documents/manuals/m28.ashx.  If auctions have not taken place, or suppliers have not been identified prior to the start of the ARR nomination process, the FirstEnergy Ohio Utilities will make the ARR nominations for the open SSO load and the resulting allocations will be posted on the Load and Other Data Documents page of the Information Website.  Once the suppliers for the SSO load have been identified, PJM will allocate each SSO supplier its proportional share of ARRs for the load being served in accordance with the PJM manual.

GEN 00028

Question: Are all of the FirstEnergy Ohio Utilities' customers eligible for default service? Stated another way is the sum of the "total shopped" and "non-shopped" load equal to the total load published for the FE Ohio load zone?

Answer: The sum of the ‘Shop’ and ‘NonShop’ load is equal to the ‘Total’ load published for the FE Ohio load zone in the Ohio hourly data files. To determine the aggregated total FE Ohio load, Percentage of Income Payment Plan (PIPP) load must also be added.

GEN 00039

Question: If a customer switches and then comes back to FirstEnergy Ohio Utilities, does this customer load then become part of the SSO load?

Answer: Yes. The following is excerpted from page 18 of the FirstEnergy Ohio Utilities Electric Generation Supplier Coordination Tariff as approved by the Public Utilities Commission of Ohio:

F. Customer Return to Standard Service Offer Supply A Customer’s return to Standard Service Offer Supply may be a result of Customer choice, supplier default, termination of a supplier contract, opt out or termination of a governmental aggregation program, or supplier withdrawal. A Customer may contact the Company to return to the Company’s Standard Service Offer Supply. The return to the Standard Service Offer Supply shall be conducted under the same terms and conditions applicable to an enrollment with a Certified Supplier. Thus, the Company will provide a rescission period consistent with the Commission rules. Provided the Customer has observed the applicable notification requirements and the Company has effectuated the request to return to the Standard Service Offer Supply twelve (12) calendar days prior to the next regularly scheduled Meter Read Date, the Customer will be returned to the Standard Service Offer Supply on the next regularly scheduled Meter Read Date.

GEN 00048

Question: Is each product in the auction for all 3 utilities combined together or is there a separate product for each of the utilities?

Answer: Each product in the auction is for the three utilities combined. There is no product specific to each utility.

GEN 00073

Question: My question is around the volume that is procured for each of the utilities. I'm looking to gauge how exposed default service customers would be to the spot market in the event there was a large migration of customers from third party contracts, back to utility default rates. Ex: Lets say OH utility loads were determined that a 1% tranche was equal to 100MW originally. If they added significant loads between delivery years, and a new calculation of 1% of load was determined to be 105MW (lets say this was revised in September), would the supplier who was awarded the 1% tranche be obligated to supply the additional 5MW at the original fixed price or would the utility be completely exposed to the spot market for the extra 5MW?

Answer: SSO Suppliers are required to provide all default service requirements at the fixed price from the auction for SSO load. For your example, the supplier would have the additional responsibility for the 5MW at the fixed price from the auction.

GEN 00076

Question: If a data center load is added to the FE Ohio territory, is the data center customer eligible for SSO service?

Answer: A data center, like any large load, typically sources energy from a third-party CRES provider. However, this is not mandatory, meaning data center loads are technically eligible for SSO supply.

Bidding Rules

RUL 00004

Question: If more than one product is in the auction, the Bidding Rules say that the announced prices will decrease round by round by a decrement for over-subscribed products. If a product happens to be just-subscribed, will the announced price decrease or stay the same in next round?

Answer: If more than one product is in the auction, and if a product happens to be subscribed for a given round, there will be no change in that product’s announced price for the next round.

Data

DAT 00026

Question: Does the non-shopping, hourly load data provided on the Information Website include or exclude PIPP load?

Answer: Percentage of Income Payment Plan (PIPP) data are not part of the non-shopping hourly load data posted on the Information Website. PIPP data are provided separately on the Website and can be obtained from the file, “PIPP Customer Data”.

DAT 00028

Question: Are the values posted to the Information Website in the file "Capacity and Transmission PLC.xls", equal to the Obligation Peak Load or is the Obligation Peak Load a function of the PLC values and the Daily Zonal Scaling Factor?

Answer: The Obligation Peak load is a function of the Peak Load Contribution (PLC) values and the Daily Zonal Scaling Factor.

DAT 00056

Question: Does the decline in CEI non-shopped industrial load from 6/30/22 HE 24 to 7/1 HE 1 indicate customers returning to shopped status? What limits exist for industrial customer switching? For example, when could the Toledo Edison customers referenced in DAT 00053 switch back?

Answer: The decline in CEI non-shopped industrial load from 6/30/2022 to 7/1/2022 is due to a large industrial customer significantly dropping load during the month of July. Within Ohio, a customer can choose to change suppliers anytime, but the timing of the switch must be consistent with the terms of the utility’s approved tariffs.

DAT 00065

Question: Can FEOH provide a list of municipal/government aggregation customer counts with usage broken out by customer class, year and month?

Answer: FEOU is able to provide the following: For January 2023 there were 448,505 residential customers and 40,595 non-residential customers served through municipal/government aggregation. Total MWh served in both classes were 420,544.57 and 91,034.88 respectively.

DAT 00066

Question: We noticed a considerable drop in Default Service PLC starting from March 1st, 2023 as we are serving the load. We are wondering if this migration is happening as a result of customers are returning to NOPEC or any other retailer. We appreciate your comments and explanation regarding this recent significant migration.

Answer: The change in PLC on 3/1/2023 is associated with several large customers moving from SSO service to competitive retail electric suppliers.

Credit

CRE 00005

Question: If three products are in the auction: In the Part 2 Application, a bidder needs to specify, at the Maximum Starting Prices, its indicative offer for each of the three products and a total number of tranches summed across products. Which tranche number should a bidder use to calculate the amount of the Pre-Bid Security and additional Pre-Bid Security?

Answer: If three products are in the auction, the tranche number that a bidder should use to calculate the amount of the Pre-Bid Security and additional Pre-Bid Security is the total number of tranches in the bidder’s indicative offer summed across all three products at the Maximum Starting Prices.

CRE 00007

Question: If I am a winning bidder, will I be required to post any collateral against my supply obligation?

Answer: The winning bidders will be subjected to the credit requirements as set forth in Article 6 - Creditworthiness; Performance Assurance in the Master SSO Supply Agreement.  Depending on the creditworthiness of the bidder, the winning bidder may be required to post collateral in the form acceptable to the Companies. 

PJM

PJM 00009

Question: Will each of the Companies' load be billed and settled separately? Or will the load from the three Companies (CEI, OE, & TE) be combined and settled as one load by both PJM and the Companies?

Answer: The load will be billed and settled as the three companies combined both by PJM and the Companies.

PJM 00024

Question: Please confirm that if successful, only one PJM subaccount must be set-up for FEOU.

Answer: Three PJM subaccounts, one for each FE Ohio operating company, are required to service the load of the three FirstEnergy Ohio Utilities.

Master SSO Supply Agreement

AGR 00005

Question: According to the Master SSO Supply Agreement, the SSO load excludes "PIPP" customers. Can you provide details of the PIPP program and the rules for customers switching from SSO to PIPP and back?

Answer: Percentage of Income Payment Plan (PIPP) is an extended payment arrangement that requires electric companies to accept payments based on a percentage of the household income. As a part of the Universal Service Fund program enabled by Ohio Substitute Senate Bill 3, the Deparment of Ohio Development will administer the PIPP for electricity customers. Please see the following link for further details: http://development.ohio.gov/is/is_pipp.htm

If/when a customer would leave the PIPP program, they would be able to become an SSO customer or shop with a Competitive Retail Electric Service (CRES) supplier.

AGR 00011

Question: Who is the SSO Supplier's counterparty to the Master SSO Supply Agreement and is there a single contract or three?

Answer: The SSO Supplier's counterparty to the Master SSO Supply Agreement is the FirstEnergy Ohio Utilities. There is one contract.

AGR 00046

Question: With respect to FERC’s Electric Quarterly Reports (EQR), please elaborate how a Supplier should record sales among the FirstEnergy Ohio Utilities, and if Suppliers will receive information, and frequency, for reporting of such sales for each of the FirstEnergy Ohio Utilities. For reference: “EQRs include information about cost-based rate sales, market-based rate sales, and transmission service, as well as transaction information for short-term and long-term market-based power sales and cost-based power sales.” https://www.ferc.gov/sites/default/files/2020-05/eqr-requirements-guide_0.pdf

Answer: The FirstEnergy Ohio Utilities are unable to provide a legal opinion as to how reporting should be completed for FERC’s Electric Quarterly Reports (EQR). Such questions should be addressed to each Supplier's legal counsel. Additional resources, such as FAQs on the EQR process, can be found at FERC.gov. The FirstEnergy Ohio Utilities do provide invoices monthly, which include MWh purchased and pricing. PJM currently provides EQR data for suppliers in their MSRS report as a further resource.

FAQs Disclaimer

The information presented and distributed in the Frequently Asked Questions (FAQs) may be subject to modifications and/or amendments and is provided for informational purposes only. The information provided in the CBP, or on the CBP Information Website, has been prepared to assist bidders in evaluating the CBP. It does not purport to contain all the information that may be relevant to a bidder in satisfying its due diligence efforts. Neither FirstEnergy Corp., the FirstEnergy Ohio Utilities nor the CBP Manager make any representation or warranty, expressed or implied, as to the accuracy or completeness of the information, and shall not, either individually or as a corporation, be liable for any representation expressed or implied in the CBP or any omissions from the CBP, or any information provided to a bidder by any other source. A bidder should check the CBP Information Website frequently to ensure it has the latest documentation and information. Neither the FirstEnergy Ohio Utilities, nor the CBP Manager, nor any of their representatives, shall be liable to a bidder or any of its representatives for any consequences relating to or arising from the bidder’s use of outdated information. The information is not intended to form any part of the basis of any investment decision, valuation or any bid that may be submitted during the CBP process. Each recipient should not rely solely on this information and should make its own independent assessment of the potential value to supply the FirstEnergy Ohio Utilities' load after making all investigations it deems necessary.

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